Candy Raiment Exchange & Returns Policy
We want you to love your dress. If something isn’t right, here’s how we make it right:
- 7-day exchange window from delivery for unworn items with tags attached.
- Items must be unworn, unwashed, with tags attached.
- To start an exchange or return, message us on WhatsApp 055 143 3777 or use the Contact page within 7 days.
- Approved refunds go back to your original payment method (or mobile money) within 5–10 working days.
- Delivery fees are non-refundable.
- Sale items are final sale unless faulty.
- If your item arrives damaged or wrong, tell us within 48 hours with a photo and we’ll make it right.
No products in the cart.